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Cookie Policy

Privacy Policy


We do not use or store any information about you at all, unless you sign up as a member, in which case will will only hold your email.
Emails are only used for you to log in, so we do not use these to send out marketing materials of any kind. We do not share any information with any third parties.
Our site does use cookies which you can find further information on below.


Cookie Policy


What are Cookies?

Cookies help to make the interaction between users and websites faster and easier.

Some of the cookies we use help us understand how our customers use our website, for example the pages they visit and the links they click on.

What our cookies don't do is store any personal or confidential information about you.


Are cookies safe?
Yes, cookies are harmless text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?
We advise you to keep cookies active during your visits to our website because parts of the site rely on them to work properly. For example, you may not be able to access your account if your cookies are disabled.


Types of cookies we use

Like most large websites, we use session cookies and persistent cookies.

Session cookies
We use session cookies, which last only for the duration of your visit and are deleted when you close your browser. No personally- identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.

While you are using our website a unique ID will track your session from page to page to keep you signed in whilst you service your accounts online or to keep your session open whilst you complete forms. Without session cookies these functions would not work.

First party cookies
First party cookies are specific to the host site that created them & cannot be accessed by any other web server.

We use first-party cookies to monitor how visitors find & use our website. We record such activity in aggregate, using this information solely for the purposes of monitoring & improving the website.

There is no reason for visitors to the website to be concerned about the privacy implications of any of the cookies we use, but we recognise the importance of transparency as to the purpose and scope of the data stored in the cookies which are created or updated on your computer when you visit the website. You may choose to delete these cookies from your computer between visits to our website. You may also disable cookies in your web browser settings and this will not prevent you from accessing our website. However, certain parts of our website may not operate correctly without cookies enabled.

We recommend that if you have concerns about the privacy implications of the cookies we use, then you should investigate how to do this using the cookie management tools in your web browser.

The Cookies We Use:

Session IDs: Our web server may create session cookies which are essential for your use of some of the interactive elements of the website, such as contact forms and logging in. The cookie contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time. This type of cookie expires when you leave our website.

Analytics: We use Google Analytics, which creates a number of first- party cookies, all prefixed __utm:
•__utma: contains a unique and anonymous identifying ID, which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor. This cookie expires after two years.
•__utmb: used to establish and continue a unique user session. Each time you request another page from the website the cookie is updated to expire after 30minutes.
•__utmc: works with __utmb to determine when to create a new session for a website visitor. This is a session cookie & expires when you exit the browser.
•__utmz: tracks how you found us & is used to calculate traffic & navigation within the website. It is updated with every new page view & expires after 6 months.

Full details of the cookies which Google Analytics uses can be found in Cookies & Google Analytics in documentation for Google's Analytics tracking code. You can also read Google's Privacy Policy for Google Analytics. If you wish to opt out of our use of Google Analytics you may wish to consider using the Google Analytics Opt-out Browser Add-on in order to maintain your experience for the rest of the website.

In all cases these first-party cookies do not store any personal or sensitive information, or anything that makes you personally identifiable to us.

We use the data that is collected using these first-party cookies to report, in aggregate, how our visitors find and use our website; we use those reports to understand overall visitor behaviour, we use that understanding to update and improve our website.

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